Delivery Information

Amarants Aesthetic cooperates with DPD Benelux and trusted logistics partners to ensure reliable, safe, and efficient delivery of all orders across the Benelux region and Europe.

Delivery within Luxembourg

✺ Delivery within Luxembourg is free of charge.
✺ Orders are usually delivered within 24 hours after order confirmation.
✺ Local delivery is carried out on business days.

Delivery within Benelux & Europe

✺ Orders to Belgium and the Netherlands are shipped via DPD Benelux and partner courier services.
✺ Estimated delivery time: 1–5 business days depending on destination.
✺ All shipments include tracking information.
✺ Products are carefully packed to ensure safe transportation and protection of professional cosmetic products.

Alternative Shipping Methods

If the customer wishes to receive the order via another courier or postal service, they must contact us within 24 hours after placing the order.

In this case, we will gladly organize shipment using any delivery method convenient for the customer whenever possible.

Important Information

We kindly ask customers to carefully inspect the parcel upon delivery and verify:

✺ package integrity;
✺ absence of visible damage;
✺ correctness of received items;
✺ expiration dates of products.

Any visible transport damage should be reported immediately to the courier service and to Amarants Aesthetic.

Delivery Delays

Delivery times are estimated and may occasionally vary due to:

✺ customs procedures;
✺ public holidays;
✺ weather conditions;
✺ courier service workload.

Amarants Aesthetic is not responsible for delays caused by third-party delivery services or force majeure circumstances.

Incorrect Delivery Information

Customers are responsible for providing accurate shipping information.

Amarants Aesthetic is not responsible for delays or failed deliveries caused by incorrect addresses, incomplete contact details, or unavailable recipients.

Contact

If you have any questions regarding shipping or delivery options, please contact our support team:

info@amarants.lu, +352661230000